The Ultimate Apollo Group TV Experience

Absolutely not. The Apollo Group TV pricing you see on our table is the exact price you pay. Unlike traditional cable companies, we do not charge broadcast TV surcharges, regional sports fees, or equipment rental fees. You own your streaming device (like a Firestick), and you only pay for access to our digital server infrastructure.

Your subscription explicitly includes up to 5 simultaneous device connections. You are welcome to utilize these connections across the various televisions and mobile devices within your own household. However, consistently sharing your credentials across multiple external IP addresses in completely different geographic locations simultaneously will trigger our automated anti-abuse algorithms, resulting in a temporary IP ban or permanent account suspension without refund.

We do not offer free trials. Free trials are heavily abused by automated bots and malicious actors, which degrades server performance for our paying subscribers. To maintain our 99.9% uptime and premium broadcast quality, we require a minimum commitment of the 1-Month subscription tier to thoroughly test the service on your home network.

Cryptocurrency checkout windows last 15 minutes to lock in the USD exchange rate. If you send payment from an exchange (like Coinbase or Binance) that delays withdrawals for security checks, the invoice might expire on the front end before the transaction hits the blockchain.

Do not panic—our background webhooks will still catch the transaction once it confirms on the blockchain and provision your account automatically. If it takes longer than 2 hours and you still haven't received your credentials, simply submit a support ticket in the client dashboard with your Transaction Hash (TXID).

If you underpay the invoice (e.g., forgetting to account for network mining fees), the BTCPay server will detect the partial payment and pause the invoice, displaying the remaining balance required. You must send a second transaction for the remaining balance to trigger activation.

If you overpay, the invoice will settle and your account will activate, but we cannot refund the excess crypto. Always ensure you are sending the exact amount requested by the BTCPay QR code.

No. We do not store your financial data or utilize auto-billing. When your purchased time expires, your Apollo Group TV subscription will simply pause. To renew, you must log into the Client Dashboard and actively choose to generate and pay a new invoice. You are in complete control of your billing.

No. We strictly utilize cryptocurrency to protect user anonymity and prevent the service outages frequently caused by traditional payment processors blocking IPTV merchants. You can, however, easily use your credit card or debit card to purchase Bitcoin instantly through apps like CashApp, MoonPay, Strike, or Coinbase, and then forward that crypto to our invoice.

Due to the immutable, irreversible nature of cryptocurrency transactions on the blockchain and the immediate digital provisioning of our server access, we operate under a strict, non-negotiable no-refund policy. All sales are final. Please purchase a 1-Month package to verify hardware and network compatibility before committing to a longer term.

This is the most common error and is caused by predictive text. When you type your username on a Smart TV or Firestick, the on-screen keyboard automatically adds an invisible trailing space at the very end of your username. You must manually move the cursor to the end of the username and press backspace once to delete this space before clicking submit.

If you authenticate successfully and the channel list populates, but the EPG says "No Information," your device failed to download the XMLTV data packet. Navigate to the app settings, click "Clear Cache," and then click "Update EPG." Allow the progress bar to reach 100%. Ensure your device has at least 500MB of free storage space to hold the guide data.